Welcome to Computacare Services
Nationwide computer cleaning service
01322 310 728

Did you know?...

"Cleaning your desk and computer accessories regularly can reduce bacteria count by 99.9%

Source: University of Arizona"

more facts...

epos, keyboard and computer room cleaning services

Computer cleaning FAQ

What is computer room cleaning?

The removal of dust, debris, static and other contaminants from the computer environment followed by static level testing and treatment if required.

Why do we need our computer room cleaned?

Research by the I.T. industry has concluded that around 70% of hardware & storage failures are caused by environmental factors such as humidity room temperature and dust particles. These contaminants can be concrete dust, carbon dust, metallic dust and paper dust etc. Any of these elements can threaten computer mainframe and storage equilibrium.

What are the benefits of computer room cleaning?

A structured environmental cleaning programme would help to keep dust and static levels to a minimum within your I.T. facility. The level of clean would depend on the outcome of our free analysis. This could then range anywhere from daily to annually. Lower dust and static levels would in turn result in reduced failure rate, consistent availability of data and greater reliability and productivity. A further benefit of regular cleaning is the enhanced environment for both staff and visitors.

Can we use our IT Technicians to clean our computer room?

Using highly skilled and expensive staff for technical cleaning may not be the best use of your company's resources. In addition they may well lack the specialist training, equipment and materials required for professional computer room cleaning.

Why do my PCs and keyboards need regular cleaning?

Regular, anti-static protection cleaning will reduce downtime from hardware failure, and guard against the loss of important data due to static electricity.

Keyboards build up high levels of biological contamination which also need to be treated. Computacare uses approved germicidal, bactericidal cleaners that sterilise keyboards leaving them hygienically clean and with a fresh pleasant scent.

What are the Health & Safety issues related to clean PCs?

Keyboards and PCs are a known to build up large levels of bacteria. Regular technical cleaning and decontamination can reduce this proven cause of staff illness through bacterial infection - improving your company's overall efficiency and profitability.

Staff will appreciate the cleanliness of their PC equipment and keyboard and its added health and safety protection. Eye strain from dirty monitor screens or grimy keyboards is reduced and the whole office environment is improved for staff and visitors.

Can we use our site office cleaners to clean our PCs?

Yes you could, however this would not be advisable. Many of our clients have found to their cost it is best to avoid office cleaning companies who say they can undertake sensitive area cleaning. Computer cleaning and office cleaning are very different operations, and the level of training and competency of the staff used are in stark contrast. Similarly the techniques, disciplines, equipment and materials used when PCs and Computer equipment are NOT the same as those used in office cleaning.

Will our day to day operations be affected during our scheduled clean?

Not at all. 99% of our scheduled cleans are carried out in 'live' environments. All Computacare staff are fully trained to be aware of potential hazards within sensitive areas. Safety is paramount and we will ensure that your operations will continue to run smoothly whilst the clinical clean and anti static treatments are in progress. Steps will be taken to ensure that temperature and humidity levels remain consistent.

What value added will I get by using Computacare?

The high level of professionalism of Computacare staff ensure that every time they attend your site, as well as fulfilling the scheduled programme of work they will also carry out a site survey. This survey will give an up-to-date static level reading and inform you of any potential hazards for your environment. These can include rodent damage, under floor problems, poor cable maintenance etc. This survey is sent to you with your invoice so you have always got an up to date picture of your computer room environment.

How can we justify the extra cost of an environmental cleaning programme?

Research by IBM TODAY has found that 'Downtime can cost between £50,000 and £500,000 an HOUR'. Compared to these costs, the cost of a structured environment cleaning programme is negligible.


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